FAQ

Can the Systems Concierge Service help lighten my workload?

Yes, one of the primary goals of the Systems Concierge Service is to reduce your workload by creating systems that allow for effective delegation.

Can the Systems Concierge Service help me with financial management and cash flow?

Yes, our service includes optimizing financial management processes to enhance cash flow and ensure financial stability.

Can the Systems Integrator Service help with cutting operational costs?

Absolutely. Our service is all about spotting and fixing inefficiencies to save you money.

Can the Systems Integrator Service help with financial management?

Of course, our service includes optimizing financial management processes to improve cash flow and financial stability.

Can the Systems Integrator Service help with innovation?

Absolutely. By creating a stable and efficient operational foundation, we free up your business to focus on innovation.

Can the Systems Integrator Service help with scalability?

Yes, our service is built to help businesses scale efficiently by creating systems that support sustainable growth

Can the service help with improving work-life balance for business owners?

Certainly! By implementing reliable systems that enable effective delegation, we can reduce your involvement in day-to-day operations.

Can you give an example of how your service helps reduce employee turnover?

One thing we can do is eliminate daily friction through clear, step-by-step processes, creating a better working environment for your team.

Can you help boost employee morale? My team's spirits are low and it's effecting their work.

We understand that low morale can lead to inefficiency and mistakes in the workplace. This often stems from the work itself, which is why having the right systems in place is crucial.

Can you help me if I’m not tech-savvy?

Absolutely. Our Systems Integrator package includes full support for software integration and automation.

Can you help with reducing business expenses?

Yes, we can! By identifying inefficiencies and implementing standardised processes, we can help reduce operational costs.

Can you provide references or case studies from businesses like mine?

Yes, we can provide many references and case studies available at a click of the mouse here

Can you tailor the Systems Concierge Service to suit what I need for my business?

Absolutely. Our service is fully customizable to meet the specific needs of your business.

Do I need to have an existing team to benefit from "The Intensive"?

No, you do not need an existing team.

How can "The Intensive" help me build systems for my business?

The Intensive provides a comprehensive approach to building systems that ensure reliable performance across all business functions

How can I be sure that this investment will provide value?

We believe in transparency and accountability. During our initial consultation, we provide a detailed plan outlining the expected outcomes and benefits of our packages.

How can I be sure that you'll be able to help?

We begin with a comprehensive diagnosis to understand your unique challenges.

How can I be sure this investment will pay off?

Our Systems Integrator package is designed to save or earn your company millions by addressing the root causes of inefficiencies and bottlenecks.

How can I get my boss on board with approving this service?

We have clear benefits and ROI for our packages.

How can I get my team onboard with using systems and processes?

The Intensive includes protocols that help your team develop a systems-driven mindset.

How can I manage this service when I’m already flat out?

We handle most of the work, allowing you to focus on your core responsibilities. Our goal is to make your business more efficient, ultimately freeing up your time.

How can I tell if the new systems are actually working?

We establish clear metrics and key performance indicators (KPIs) at the start of our engagement.

How can the Systems Concierge Service help make my business more efficient?

Our service focuses on optimising your operations by identifying inefficiencies and implementing standardised processes.

How can the Systems Concierge Service integrate with what we're already using?

We will make sure our systems seamlessly integrate with your existing tools and software.

How can the Systems Integrator Service improve team efficiency?

By implementing clear, standardized processes and minimizing room for error and assumption, we significantly boost team efficiency.

How can we make this work if we're already short on time?

Our service is designed to be efficient and minimally disruptive.

How can we roll out your systems if everyone's too busy to pick up something new?

We understand that time is precious these days. That’s why our implementation process is designed to be as seamless as possible, minimising disruption.

How do I determine which package is best for my business needs?

Choosing the right package depends on the complexity and scale of your goals.

How do I know if my business is ready?

The Systems Integrator package is suitable for businesses of all sizes, from startups to established enterprises.

How do I know if the Systems Concierge Service is a good fit for my business?

The Systems Concierge Service is perfect for business owners who feel overwhelmed by daily operations and are looking to shift to a systems-driven approach.

How do you handle software integration?

Our team of software experts will integrate top-notch industry solutions to simplify your operations and automate tasks.

How do you identify the signal from the noise in my business? What does that mean?

We concentrate on the meaningful information (the signal) and cut through the distractions (the noise) to pinpoint the root causes of your business problems.

How do you know which areas of the business to optimise first?

We start by identifying the areas with the most significant impact on your business goals.

How do you make sure the changes will last in the long run?

We focus on building robust, scalable systems that can adapt to future changes in your business environment.

How do you make sure the solutions are put into place effectively?

We work closely with your team throughout the implementation process, offering hands-on support and training to ensure the solutions are effectively adopted.

How do you make sure the solutions are tailored to my business?

We begin with a thorough discovery process to grasp your business's unique challenges and goals.

How do you make sure the solutions you implement are sustainable?

We offer continuous support and regular reviews to keep your solutions effective and sustainable.

How do you make sure the systems and processes fit my business?

We start with a launch call to dive deeply into your business’s history, current challenges, and goals.

How do your services help with long-term business growth?

The Systems Concierge Service is all about building robust, scalable systems that support long-term growth.

How does "The Intensive" differ from other business training programs?

The Intensive is a hybrid program that combines video training, hands-on consulting, and a community of business owners.

How does the Concierge Service handle systemising A-players’ work into processes?

We collaborate closely with your team and A-players to extract and replicate proven processes.

How does the Systems Concierge Service handle software integration?

Our team of software experts will integrate the best industry solutions to simplify operations and automate tasks.

How does the Systems Integrator Service help smooth out daily operations?

The most common issue in a business is distraction.

How does the Systems Integrator Service improve customer satisfaction?

You can boost customer satisfaction by ensuring consistent, high-quality service delivery.

How does the service make sure there’s accountability within my team?

We create a system that provides true visibility over your numbers, process compliance, and key KPIs.

How does your service compare to our current provider?

Our approach stands out because of its depth of diagnosis and customization. 

How involved do I need to be in the systemization process?

Consider how much time and effort you can dedicate to the process.

How is the Systems Integrator Service different from other consulting services?

Unlike traditional consulting firms that offer one-size-fits-all solutions, we take a customized approach tailored to your unique business needs.

How is this different from hiring my own resource and doing it myself?

Typically, taking the route of hiring someone internally to create processes will take longer, cost more, and result in lower-quality outcomes. Here’s why: First, the hiring process itself can take 2-3 months, including writing job ads, co

How is this different from me using google or reading books or using ai?

Speed, convenience, quality, and a tested methodology—these are the pillars of what we offer. While you could rely on search engines, industry handbooks, or attempt to piece together information from hiring guides, optimization strategies,

How much do my team and I need to be involved?

You can customise your level of involvement to suit your preferences.

How much involvement will my team need during the implementation phase?

Your team’s involvement is key to the success of the System Concierge implementation phase.

How much time do I have to invest?

The time commitment required from you will largely depend on how quickly you want the project to move forward. While we can handle most of the workload, minimal involvement from you may slow down progress, as we'll still need input, analyti

How quickly can I expect to see results?

Results vary depending on the complexity of the issues and the specific goals of your business.

How will I know the solutions are sustainable long-term?

Our approach focuses on building robust systems that can adapt to changing business environments.

How will you hold me accountable?

When it comes to accountability, the first step is determining if there’s even a need to hold you accountable. Since we handle everything—from process creation to extracting expertise from your team, drafting procedures, and integrating sof

I can do this myself, why should I consider Systems And Teams?

Many companies and entrepreneurs believe they can create effective processes, procedures, and systems on their own

I don't have a team, can I still use your services?

I don't have a team, can I still use your services?

I have trouble with decision-making for my company. Can you help with that?

Optimized processes provide clearer data and insights, enabling better decision-making.

I'm worried about the time commitment required. How long will this take?

The Systems Integrator package is designed to fit your schedule and needs.

My business already has some systems in place. Do I need to start from scratch?

Not at all. We start by evaluating your existing systems to identify what works and what doesn't.

My business handles a lot of sensitive information. How do you handle confidentiality?

We take confidentiality very seriously. All our engagements are bound by strict non-disclosure agreements (NDAs) to protect your business information.

My staff keep quitting! Can Systems Integrator Service help me with that?

Absolutely! Every problem can be solved, it just takes digging deep to understand what the root cause truly is.

What are the next steps, how do I get started?

If you're ready to get started and become a client of Systems and Teams, the next steps are straightforward. First, we'll ensure we've had a conversation with the key decision-makers to confirm the scope of work. From there, we can establis

What can I expect from the Systems Integrator Service?

The Systems Integrator Service is an intensive, hands-on approach designed to diagnose and solve complex business problems.

What do I need to support long term change?

Evaluate your internal resources, including team members who can spearhead challenges with us.

What do you mean by an in-depth diagnosis? How does that work?

Our in-depth approach means we take the time to thoroughly investigate and understand every aspect of a situation or problem.

What does founder-to-founder collaboration mean?

Founder-to-founder collaboration means you'll be working directly with our Systems and Teams founder to design and implement solutions.

What happens if the new systems don’t work as expected?

We stand by our commitment to your success.

What if I already have some systems in place?

Even if you already have systems in place, we can help optimise and refine them to make sure they’re as efficient and effective as possible.

What if I don't have time to build systems?

The Intensive is designed to be as effortless as possible, requiring only 4-6 hours of your time in the first two weeks.

What if I have already built some systems for my business?

If your existing systems are producing the desired outcomes, you may not need to rebuild them

What if my business is already profitable? Will I still see benefits?

Even if your business is already profitable, our packages can help you optimize operations, reduce costs, and maximize efficiency.

What if my business is still a hobby or I am a freelancer?

The Intensive can help you prioritize processes, organize hiring, and ensure you spend most of your time on what you do best.

What if my business is too unique?

Our approach at Systems and Teams is not one-size-fits-all.

What if my team resists the new changes?

Change management is a critical part of our process.

What if there’s resistance to the new changes within my team?

We involve your team in the optimisation process from the start, clearly communicating the benefits and providing training and support.

What if we don’t have the budget for this service?

While the initial investment might seem significant, the long-term savings and increased profitability often justify the cost.

What industries have you successfully worked with?

Since 2018, we have helped businesses across a wide range of industries, including accounting, hospitality, marketing, renovation, agencies, wholesale, interior design, coaching, real estate, manufacturing, healthcare, and more.

What is included in "The Intensive"?

The Intensive includes video training with step-by-step instructions, a systems tool kit with all the essential tools, access to a private community, personalized consulting through bi-weekly hands-on calls, and a library of 250+ system tem

What kind of ROI can I expect from the Systems Concierge Service?

Clients usually see a significant return on investment through improved efficiency, lower labor costs, and increased profitability.

What kind of solutions can I expect from your services?

Once we clearly identify the root causes of your problems, we design solutions with an engineer-like precision that are practical, efficient, and sustainable.

What kind of support can I expect after the systems are up and running?

We provide unlimited on-demand support with our packages.

What kind of support will I get if I sign up with you?

You’ll have unlimited on-demand support from our team throughout the service.

What kind of support will I receive after the 60 days are over?

After the 60-day intensive phase, we continue to provide ongoing support to keep your systems running smoothly.

What specific challenges should I consider when selecting a package?

Identify the challenges you face with your current processes, such as inefficiencies, team performance, or scalability issues.

What type of industries have seen benefits from the Concierge Service?

We’ve successfully helped businesses across various industries, including dog walking, publishing, marketing, renovation, and many more.

What types of businesses get the most out of the Systems Concierge Service?

Businesses of all sizes and industries can benefit from our service.

What's the difference between your methods, and other consulting services?

Our packages take a unique approach, focusing on diagnosing the root causes of issues and providing tailored, data-driven solutions. 

Whats your fee?

How much do you charge

What’s the Systems Concierge Service? How can it help my business?

The Systems Concierge Service is a comprehensive, fast-track solution designed to resolve system and team issues within 60 days.

What’s the difference between wokring with you and using software, such as Tango or Scribe or AI?

While tools like Scribe or Tango may seem impressive, they often overlook essential components when designing a process. The ultimate goal of a process is either to solve a problem or prevent one. With that in mind, before starting to creat

Who will be writing my processes?

Jamie and his team will personally write out all of your processes, procedures, protocols, and systems. This will be informed by your conversations with Jamie, as well as direct insights from him to your team. We use a unique process to cap

Why is your service so expensive?

Our packages are an investment in your business’s future.

Why should I make this service a priority now? Shouldn't I wait?

Addressing operational inefficiencies and systematizing your business is crucial for long-term success.

Why should I work with systemsandteams.com

Simply put, our proven track record—visible on our case studies page—demonstrates our ability to create effective processes across a wide range of industries. We’ve helped teams globally, ensuring that your company is

Why should we go with your service instead of a competitor’s?

Unlike many competitors, our packages are highly customised and data-driven, focusing on your unique challenges.

Will there be any long-term contracts or commitments?

Our services are flexible and tailored to meet your needs.

Is this a Done-For-You or Done-With-You program?

It’s a hybrid program designed to be a comprehensive toolbox that combines community support with hands-on working calls, making it an ideal changemaker for your business.

What else will I need to pay for besides the initial investment, and what tools will I need?

Everything you need is included in the Dream Team Intensives, as we’ve designed the programs to minimise any extra costs.

Can I book a one-off consultation?

Due to the nature of our proprietary methods, we don’t offer one-off consultations. 

Do I have to finish the whole program?

Not at all. You can complete what you need and leave the rest. The program is designed in a non-linear fashion, more like a toolbox.

Don’t I need to close more sales before I can start building systems?

The desire to close more sales is perfectly understandable. However, it’s crucial to have a plan that predicts how and when you’ll close those sales.

How does the Guarantee work?

We offer an action-based, 100% guarantee for all clients.

How long have you been doing this?

Since 2018, we've been running our intensives and have successfully worked with over 1,000 clients across 100 industries.

How many hours a week do I need to put in to see results?

Success is not a “part-time” gig. Clients who go all-in, ask for our help, and work with us on calls achieve significantly better and faster results.

How often will I be working with you?

You’ll have the opportunity to work with us as often as you'd like through our community of business owners, where you can access support 24/7.

I don’t have much experience, will this still work for me?

Absolutely! You can definitely learn skills like building systems, hiring, and management.

I need someone to hold me accountable so I actually get things done. Will I still succeed?

Our programs boast an exceptionally high implementation rate thanks to their short and action-oriented design, which minimises the natural friction that can occur.

I’m not sure we can spare the budget for this right now. Can I get started later?

Cash flow is the lifeblood of your business. We understand the financial challenges that come with running a business

My business is new—should I wait before starting a program like this?

The sooner you start building systems for your business, the more organised and efficient your growth will be.

What sort of return on investment can I expect?

If you diligently execute the program, most clients achieve a profitable return on their investment within the first 9 to 23 days.

What stage does my business need to be at before I can get started?

We have successfully helped clients at all stages of their business journey, from solo entrepreneurs to companies with over 200 staff members.

Where can I find testimonials from your clients?

You can hear directly from our clients by visiting our Client Success page

Who will I be working with?

You’ll be working directly with Jamie Stenhouse, the founder of Systems and Teams, along with our talented team dedicated to your success.