Common Questions

Do you recommend SOPs, checklists, processes, or FAQs for running a business?

We strongly recommend using clear and structured SOPs and processes. We do not suggest relying on checklists, FAQs, team training, team meetings, courses, exams, or onboarding programs.

How do you optimise my business?

We focus on identifying and eliminating friction points within your business, whether they appear as delays or over-bloated areas.

I already have existing business systems. Do I need to rebuild them all?

Not necessarily. If your current systems consistently produce the correct outcomes, on schedule, and with the required frequency, then there is no need for a complete rebuild.

I don’t have time to build systems myself, I want my team to handle it—is this possible?

Fantastic! This is definitely an option worth exploring that we can help with.

I've tried system building before—what makes this different?

Many business owners mistake a video or a checklist for a complete "system." While these are useful components, they don’t constitute a full system on their own.

What Kind of System Templates Do You Have?

We offer a comprehensive range of system templates covering sales, prospecting, service delivery, customer support, and administration.

What are the guidelines for creating clear SOPs?

Our goal is to eliminate any room for assumptions, interpretations, or unnecessary creativity. This ensures that anyone—even someone with no prior experience, like a grandmother—can follow the process seamlessly without needing training, on